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Getting Notifications By Email
 

Sometimes e-mail programs and web-mail sites incorrectly classify important e-mail messages as spam. Such errors can block vital e-mail from YellowMousepad, for example order-status notices, shipping notices, and billing notices. To serve you better, we have provided instructions on how to prevent these types of e-mail delivery problems before they occur. Please take these quick steps for your e-mail program or web-mail, so that you can safely and confidently receive all of the important information about your purchases at YellowMousepad.

 
AOL | Yahoo | Hotmail | Outlook 2003 | EarthLink | MSN | Verizon | SpamCop | Spamkiller | Mailblocks | MailShield | MailWasher | CleanMyMailbox | Spam Inspector | Spam Sleuth | SpamButcher | Spameater | SpamNet | SpamPal | Outlook, Outlook Express, and Others
 
AOL
AOL version 9.0:

Option 1: Add our address to your "People I Know" list.

1. Open an email from YellowMousepad  
2. Click the Add Address button (over on the right side).  

Option 2: Send an e-mail to YellowMousepad and we will be added to your "People I Know" list automatically.

1. Open a new email.
  
2. Send to "Free@YellowMousepad.com; Free@YellowMousepad.com"
 
3. In the subject put "White list email.  Please ignore."
  
4. Click Send Now (it's in the top right corner).  


Earlier versions of AOL:

You will need to set your Mail Controls instead.

1. Go to Keyword Mail Controls  
2. Select the screen name that you will use with YellowMousepad  
3. Click Customize Mail Controls For This Screen Name  


For AOL version 7.0 In the section for "exclusion and inclusion parameters", include this domain:

YellowMousepad

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Yahoo


Please use a filter to deliver email to your Yahoo Inbox (and not the Bulk Mail folder).

1. Open your Yahoo mailbox
see picture
2. Click Mail Options see picture
3. Click Filters see picture
4. Click Add Filter see picture
5. In the top row, labeled From header, select "contains" in the pull-down menu. see picture
6. In the text box next to that menu, enter: YellowMousepad see picture
7. At the bottom, where it says Move the message to, select "Inbox" in the pull-down menu. see picture
8. Click the Add Filter button again see picture

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Hotmail

Please add our addresses to your Safe List.

1. Log on and click the Mail tab to get into your mailbox
see picture
2. Click Options (At the top right, next to Help) see picture
3. Click Junk e-Mail Protection see picture
4. Select Safe List see picture
5. In the space provided, enter: @YellowMousepad.com see picture
6. Click Add see picture

Option2: Add YellowMousepad to your Contacts list:

1. Open an email from YellowMousepad see picture
2. Click the Save Address button (To the right in the line of options, just above the email) see picture
3. Click OK see picture


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Outlook 2003

Please add our addresses to your Safe Senders.

1. Goto your Inbox
 see picture
2. Select Actions, then select Junk E-mail, and 'click' on Junk E-mail Options
see picture
3. Click on Safe Senders tab
see picture
4. Add Free@YellowMousepad.com
 see picture
5. Add Free@YellowMousepad.com  



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Earthlink

Please add our addresses to your Address Book.

1. Click on Address Book (over on the left, below your Folders)
 
2. When your Address Book opens, click the Add button
  
3. On the Add Contact screen, find the Internet Information box
 
4. Enter Free@YellowMousepad.com into the top Email box
 
5. Click Save
  
6. Repeat this step for Free@YellowMousepad.com
 


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MSN

MSN version 9

1. Click on Settings: E-mail | Junk e-mail (at the bottom left of the screen, just above Calendar ).

 

2. On the E-mail settings screen, click Junk E-Mail Guard

 

3. Select Safe List

 
4. In the space provided under "Add people to the safe list", enter Free@YellowMousepad.com  

5. Click Add

 
6. Repeat for Free@YellowMousepad.com  

Older versions of MSN

1. Click on E-mail settings (at the bottom left of the screen, just above Calendar ).

 
2. On the E-mail settings screen, click Junk Mail  
3. Select Safe List  
4. Click Add an item to this list  
5. When the Add To Safe List box appears, enter Free@YellowMousepad.com  
6. Click Add  

7. Repeat for Free@YellowMousepad.com

 


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Verizon

Please add our addresses to your Safe List.

1. Go to your Verizon Inbox.  
2. Click Options.  
3. Select the Block Senders tab (near the top of the screen).  
4. Look at the Block Senders screen  
5. Notice both a "Block Sender List" and a "Safe List"  

6. In the space where it says, "Enter e-mail address or sub domain to always accept even if the domain is blocked", enter the addresses Free@YellowMousepad.com and Free@YellowMousepad.com

 


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SpamCop

Please add our addresses to your Whitelist. Here's how:

1. Open your browser and go to this page: http://webmail.spamcop.net/  
2. Sign into your account  
3. Click on the Options in the toolbar  
4. Under Mail Management (in the middle), click SpamCop Tools  
5. Select Manage your personal whitelist  
6. Find where it says " Click here to add to your whitelist ", and click on " Click here "  
7. Enter the addresses Free@YellowMousepad.com and Free@YellowMousepad.com  
8. Click Submit .  


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Spamkiller

Please add our addresses to your list of Friends.

1. On the Spamkiller sidebar, click Friends  
2. Click Add  
3. Enter: Free@YellowMousepad.com  
4. Click the OK button  

5. Repeat for Free@YellowMousepad.com

 


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Mailblocks

Please add our addresses to your "Accept Mail From" list.

1. In Mailblocks, click the Addresses tab

 
2. Select New  
3. Enter: Free@YellowMousepad.com  
4. In the Receiving Options, select Accept Mail From This Address  
5. In the Other Options, make sure Display in People Picker is not selected  
6. Click Submit  
7. Click OK  
8. Repeat for Free@YellowMousepad.com  


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MailShield

Please add our addresses to your list of Friends.

1. On the MailShield toolbar, click Friends  
2. Click Add.  

3. Enter: Free@YellowMousepad.com

 
4. Click the OK button  
5. Repeat for Free@YellowMousepad.com  


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MailWasher

Please add our addresses to your list of Friends.

1. In MailWasher, select Tools.

  
2. Select Blacklist & Friends .  
3. On the right-hand side is the "Friends" list. Click the Friends Add button.  
4. Select Plain email address.  

5. Enter: Free@YellowMousepad.com

 
6. Click OK .  
7. Click OK .  
8. Repeat for Free@YellowMousepad.com  


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CleanMyMailbox

Please add our addresses to your Whitelist.

1. Click the Whitelist button.

 
2. Enter Free@YellowMousepad.com and Free@YellowMousepad.com  

3. Click the Submit List button.

 


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Spam Inspector

Please add our addresses to your list of Friends.

1. Open Outlook  

2. On the Spam Inspector menu or toolbar, find and select Manage Friends List

 

3. In the Add a New Friend area, select E-mail

 

4. Enter: Free@YellowMousepad.com

  

5. Click the >> (add) button

 

6. Repeat for Free@YellowMousepad.com

 


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Spam Interceptor

Please add our addresses to your list of Trusted senders.

1. Open Spam Interceptor and select Authentication Lists  
2. Click Trusted  
3. Enter: Free@YellowMousepad.com  
4. Click Add  
5. Repeat for Free@YellowMousepad.com  


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Spam Sleuth

Please add our addresses to your list of Friends.

1. Open Spam Sleuth  
2. From the File menu, select Configure  
3. In the Friends category, make sure Active is selected.  
4. In the space provided for the list, make a new (blank) line  
5. On the new line enter: Free@YellowMousepad.com  
6. Make a new line and enter: Free@YellowMousepad.com  
7. Click OK  


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SpamButcher

Please add our addresses to your Know Senders list.

1. Open Spam Butcher and click the Configure button  
2. Select the Known Senders tab  
3. Under Known Good Senders and Recipients, click Add  
4. Enter: Free@YellowMousepad.com  
5. Click OK  
6. Repeat for Free@YellowMousepad.com  


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Spameater

Please add our addresses to your list of Approved Senders.

1. On the Spameater sidebar, click Filters   
2. Select the Approved Senders tab  
3. Click Add Filter  
4. In the Address space, enter: Free@YellowMousepad.com  
5. For Address Type, select Full Email Address  
6. Click OK  
7. Repeat for Free@YellowMousepad.com  


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SpamNet

Please add our addresses to your list to your Whitelist.

1. Open your Outlook Inbox  
2. On the Cloudmark SpamNet toolbar, click Options   
3. Click Advanced  
4. Select the Whitelist tab  
5. Click the Add button  
6. Enter: Free@YellowMousepad.com  
7. Repeat for Free@YellowMousepad.com  



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SpamPal

Please add our addresses to your Whitelist.

1. When SpamPal is running, find the SpamPal icon in your Windows system tray (far right hand lower corner of your screen)  
2. Right-click on the SpamPal icon  
3. Select Add to Whitelist   
4. Enter: Free@YellowMousepad.com  
5. Click Add  
6. Repeat for Free@YellowMousepad.com  


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Others
Many popular e-mail programs, including older versions of  Outlook, Outlook Express, Eudora, and Netscape Mail, do not actually have any Spam protection of their own.  They may however utilize 3rd party programs such as those listed above.

If you are having trouble recieving email from YellowMousepad, and do not see the solution above, please contact your IT specialist.  He or she will probably ask you for some information. Here is what to tell them:
  • Sending Address: Free@YellowMousepad.com and Free@YellowMousepad.com
  • Domain: YellowMousepad.com


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